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Cookie Policy

Last updated: 1 January 2026

What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work efficiently and to provide information to website operators. Cookies may be “session” cookies (deleted when you close your browser) or “persistent” cookies (stored on your device for a set period). We use cookies to enhance your experience on the Brook Blend Field website in compliance with applicable Japanese regulations including the Act on the Protection of Personal Information (APPI).

Types of Cookies We Use

We use the following categories of cookies on the Brook Blend Field website:

  • Essential cookies — required for the website to function correctly, including contact form operation and session management. These are set without consent as they are necessary for service delivery.
  • Analytics cookies — help us understand visitor behaviour, page performance, and site usage patterns. These are set only with your explicit consent and help us improve user experience.
  • Marketing cookies — used to track your browsing behaviour and deliver advertising relevant to your interests. These are set only with your consent and may be shared with advertising partners.
  • Preference cookies — remember your settings, choices, and language preferences, including your cookie consent status. These improve your browsing experience across visits.

Essential Cookies

These cookies are strictly necessary for the website to operate. Without them, core features such as the contact form, booking system, and cookie consent banner cannot function. They do not require your consent under APPI, as they are necessary for us to provide the service you have explicitly requested.

Essential cookies include: session identifiers (stored in memory until you close your browser), cookie consent status (stored for 365 days), and form submission tracking (stored for 7 days). These cookies contain no personal data other than your preferences and cannot be disabled without breaking the website functionality.

Analytics Cookies

Analytics cookies help us understand how visitors interact with our website by collecting anonymised information such as the number of visitors, pages visited, time on site, and navigation patterns. This information helps us improve the website’s usability, identify broken links, and optimise content for visitor needs.

We currently use browser-based session analytics that are stored locally and not transmitted to third parties. These cookies are stored for 90 days and are only set with your explicit consent in the cookie banner. You can opt out at any time by adjusting your cookie preferences or clearing your browser cookies.

Marketing Cookies

Marketing cookies track your browsing activity to help us deliver advertising and promotional content that is relevant to your interests. They may be set by us or by third-party advertising partners such as Google, Facebook, or other ad networks. These cookies are only set with your explicit consent and allow us to show you plumbing service ads matched to your search history and online behaviour.

Marketing cookies are typically stored for 180 days to 2 years depending on the provider. You can opt out of marketing cookies through our cookie preferences banner, or directly via third-party opt-out services. Opting out of marketing cookies does not affect your ability to use the Brook Blend Field website.

Managing Your Cookie Preferences

You can manage your cookie preferences at any time using the following methods:

  • Our cookie banner — select “Accept Cookies” or “Decline” when the banner appears on your first visit.
  • Browser settings — most browsers allow you to refuse or delete cookies through their settings menus. Please note that disabling cookies may affect website functionality.
  • Third-party opt-out tools — for analytics and advertising cookies, you can opt out directly via the relevant provider’s opt-out tools.

Please note that some essential cookies cannot be disabled as they are required for the website to function.

Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation (including APPI amendments), or our data practices. The date at the top of this page indicates when the policy was last revised. Significant changes will be notified via email to customers who have provided contact information, or prominently displayed on the website.

Your continued use of the website after any policy update constitutes your acceptance of the updated terms. We encourage you to review this page periodically to stay informed of any changes.

Contact Us

If you have any questions about our use of cookies, please contact us: